Effective Date: August 29th 2025
At Divergent Media, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and communication tools, including SMS/text messaging. By using our services, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and business details you provide when contacting us or signing up for our services.
- Billing and payment information necessary to complete transactions.
- Technical data such as IP addresses, browser type, device identifiers, and usage activity on our website.
- Records of communications with us, including email and SMS correspondence.
How We Use Personal Information
We use your personal information to:
- Deliver and improve our services.
- Respond to your inquiries and provide customer support.
- Send you updates, offers, and service-related communications that you have opted in to receive.
- Process transactions and manage accounts.
- Ensure compliance with legal obligations.
SMS/Text Messaging
We may collect and process your mobile phone number and related consent records for the purpose of sending SMS communications that you have opted in to receive.
- You can opt out at any time by replying STOP; for assistance, reply HELP or contact us using the details in this policy.
- Message and data rates may apply, and message frequency may vary.
- Please see our Terms of Service for full SMS program terms, including frequency, HELP/STOP instructions, and fee disclosures.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information Sharing and Disclosure
- We do not sell, rent, or publish your personal information to third parties.
- We do not share your data with unrelated third parties for marketing purposes.
- We may share information only with trusted service providers who help us operate our business (such as hosting, payment processing, or customer support), and only to the extent necessary for them to provide those services.
- We may disclose personal information if required by law or to protect our legal rights.
Data Security
We implement industry-standard measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Privacy Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information.
- Opt out of certain communications.
- Request a copy of the information we hold about you.
To exercise these rights, please contact us at the email below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or practices of these external sites.
Children’s Privacy
Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Effective Date.”
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Divergent Media
Email: info@divergentmediamarketing.io
Website: https://divergentmediallc.com